Contact CatchBack
CatchBack is operated by CatchBack LLC, registered in Delaware, United States, and is reached by email. Use hello@catchback.ai for general enquiries, support@catchback.ai for help with an existing account, and privacy@catchback.ai for privacy or data requests.
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Email us
General enquiries
hello@catchback.aiQuestions about the product, pricing, the private beta, partnerships, or press. Start here if you are not sure which address fits.
Product support
support@catchback.aiHelp with an existing account: uploads that failed, an audit result that looks wrong, billing and subscription questions, or anything broken in the dashboard.
Privacy and data requests
privacy@catchback.aiRequests about the customer data you uploaded — access, correction, export, or deletion — and any other privacy or data-protection question.
What to contact us about
Three mailboxes, three jobs. Picking the right one gets you to the right person faster:
- General enquiries — hello@catchback.ai: Questions about the product, pricing, the private beta, partnerships, or press. Start here if you are not sure which address fits.
- Product support — support@catchback.ai: Help with an existing account: uploads that failed, an audit result that looks wrong, billing and subscription questions, or anything broken in the dashboard.
- Privacy and data requests — privacy@catchback.ai: Requests about the customer data you uploaded — access, correction, export, or deletion — and any other privacy or data-protection question.
We do not use a contact form. Email reaches a real mailbox, so replies land in the same thread and nothing gets lost in a form queue.
Where CatchBack is registered
CatchBack LLC is a limited liability company registered in Delaware, United States. CatchBack is currently in private beta and serves small local service businesses in the US.
Before you write
If your question is about what CatchBack does or who builds it, the about page probably answers it, and the home page walks through the product. Data handling is covered in our Privacy Policy and the commercial terms in our Terms of Service.